Privacy policy

1. Data controller

ROBUST Nordic AB

Box 530, 116 74 Stockholm

ID: 559468-2824

2. Register matters

ROBUST Nordic AB

Customer service

Finland: Phone +358 50 372 0007

asiakaspalvelu@robustnordic.fi

Sweden: Phone +46 76-2705820

info@robustnordic.se

3. Name of the register

ROBUST Nordic AB's direct marketing register.

4. Legal basis and purpose of processing personal data

The legal basis for processing personal data under the EU General Data Protection Regulation is a direct marketing register in accordance with data protection legislation.

Personal data is used for ROBUST Nordic AB's direct marketing and distance selling, or other comparable addressed mailings.

Personal data is processed in accordance with data protection legislation and the EU General Data Protection Regulation (GDPR).

5. Data content of the register

The register processes, among others, data belonging to the following groups:

Name, address, phone number, email address, age or year of birth, gender, direct marketing consent and prohibition information, one marketing-related identifier concerning the data subject, and data update information.

We record direct sales calls made by telephone to safeguard the parties' rights related to the transaction. We use the recordings to develop the quality of our sales and to prevent fraudulent activity. Recording is carried out securely within the framework of the data protection regulation and other statutes, and the recordings are not used for other purposes and are not disclosed to outside parties.

6. Regular sources of information

Personal data is collected in connection with marketing draws and competitions. Personal data may also be collected, stored and updated from the registers of companies providing address, update or other similar information services.

7. Regular disclosures of data and transfer of data outside the EU or EEA

Data from the register is not disclosed to other parties. Personal data is not transferred outside the EU and the countries belonging to the European Economic Area.

8. Principles for protecting the register

Care is taken in processing the register, and data processed using information systems is protected appropriately. When register data is stored on internet servers, the physical and digital security of their hardware is taken care of appropriately. The data controller ensures that stored data, as well as server access rights and other data critical to the security of personal data, is processed confidentially and only by those employees whose job description it belongs to.

9. Right of access and the right to demand rectification of data

Every person in the register has the right to check the data stored about them in the register and to demand rectification of any incorrect data or completion of incomplete data. If a person wishes to check the data stored about them or demand its rectification, the request must be sent in writing to the data controller. The data controller may, if necessary, ask the person making the request to prove their identity. The data controller responds to the customer within the time specified in the EU data protection regulation (generally within one month).

10. Other rights related to the processing of personal data

A person in the register has the right to request the deletion of personal data concerning them from the register ("the right to be forgotten"). The data subjects likewise have other rights under the EU General Data Protection Regulation, such as the restriction of the processing of personal data in certain situations. Requests must be sent in writing to the data controller. The data controller may, if necessary, ask the person making the request to prove their identity. The data controller responds to the customer within the time specified in the EU data protection regulation (generally within one month).

Cookies

We may collect behavioural data on ROBUST Nordic AB's website using cookies and other similar technologies. A cookie is a small file that is stored on your device and contains an anonymous numeric identifier that allows us to distinguish and count the different browsers visiting our site. Cookies and other similar technologies do not damage your device or files. They cannot be used to spread viruses and do not enable the examination of data on your hard drive.

With cookies we collect information about what users do on our site. We use this information to adapt the website in a more customer-friendly and helpful direction, so that visiting the site is as smooth as possible.

ROBUST Nordic AB collects cookies entirely anonymously.

If you wish to prohibit the use and collection of cookies on our pages, you can turn off the use of cookies in your web browser's settings.